Our Cancellation Policy

 

General Cancellation Policy

We understand that circumstances can't always be predicted. If you need to change or cancel your reservation, please call us as soon as possible at 401.421.8877 to reschedule. Please note that all online reservations are non-refundable unless La Gondola cancels due to either strong wind or rain at the time of your departure. Cancellations made within seven days of a reservation's date may be subject to a cancellation fee of up to the value of your trip for 2 passengers if La Gondola cannot fill the time slot with another reserving party.

 

WaterFire cancellation policy

WaterFire reservations are non-refundable unless the WaterFire itself is canceled. Parties who do not show up for their reservation or who cancel on the day of their scheduled trip may be assessed a cancellation fee of $179, the cost of a WaterFire trip for 2 passengers.  

 

if you have any questions, please call 401.421.8877

}